Return Policy
Return Policy
At Bellicose, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your power bank purchase, we offer a comprehensive return policy to make the process as convenient as possible.
Eligibility Criteria
1. Returns are accepted within 14 days from the date of purchase.
2. The item must be in its original condition, unused, and in its original packaging.
3. Proof of purchase, such as a receipt or order confirmation, is required for all returns.
Defective or Damaged Items
1. If the item is defective or damaged upon arrival, please contact our customer service team immediately to arrange for a return or replacement.
2. We may require additional information or evidence to process the return efficiently.
Non-Defective Returns
1. If you wish to return the item for reasons other than defects or damage, it must meet the eligibility criteria mentioned above.
2. Returns for reasons such as change of mind or compatibility issues are accepted within the specified return period.
Refund Process
1. Once we receive the returned item and verify its condition, we will initiate the refund process.
2. Refunds will be issued to the original method of payment within [7] business days after the return is processed.
3. Shipping costs incurred for the return will not be refunded unless the return is due to a defect or error on our part.
Exchanges
1. If you would like to exchange your item for a different model or product, please contact our customer service team to arrange for an exchange.
2. Exchanges are subject to product availability and eligibility criteria.
Contact Information
If you have any questions or concerns regarding our return policy or need assistance with a return, please don't hesitate to contact our customer service team at 6019-9848386.
Bellicose (M) Sdn Bhd reserves the right to modify or update this return policy at any time without prior notice. Please refer to our website or contact customer service for the most current information.
At Bellicose, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your power bank purchase, we offer a comprehensive return policy to make the process as convenient as possible.
Eligibility Criteria
1. Returns are accepted within 14 days from the date of purchase.
2. The item must be in its original condition, unused, and in its original packaging.
3. Proof of purchase, such as a receipt or order confirmation, is required for all returns.
Defective or Damaged Items
1. If the item is defective or damaged upon arrival, please contact our customer service team immediately to arrange for a return or replacement.
2. We may require additional information or evidence to process the return efficiently.
Non-Defective Returns
1. If you wish to return the item for reasons other than defects or damage, it must meet the eligibility criteria mentioned above.
2. Returns for reasons such as change of mind or compatibility issues are accepted within the specified return period.
Refund Process
1. Once we receive the returned item and verify its condition, we will initiate the refund process.
2. Refunds will be issued to the original method of payment within [7] business days after the return is processed.
3. Shipping costs incurred for the return will not be refunded unless the return is due to a defect or error on our part.
Exchanges
1. If you would like to exchange your item for a different model or product, please contact our customer service team to arrange for an exchange.
2. Exchanges are subject to product availability and eligibility criteria.
Contact Information
If you have any questions or concerns regarding our return policy or need assistance with a return, please don't hesitate to contact our customer service team at 6019-9848386.
Bellicose (M) Sdn Bhd reserves the right to modify or update this return policy at any time without prior notice. Please refer to our website or contact customer service for the most current information.