Product Warranty
Warranty Policy
Thank you for choosing Deutschmacht for your gadget needs. Below is our warranty policy outlining coverage and conditions for your gadget purchase, excluding water damage:
Warranty Coverage
1. Our warranty covers manufacturing defects and malfunctions that occur under normal usage conditions.
2. The warranty period for your gadget is 12 months from the date of purchase, unless otherwise stated.
Eligibility Criteria
1. To be eligible for a warranty claim, you must provide proof of purchase, such as a receipt or order confirmation.
2. The gadget must have been purchased directly from [Company Name] or an authorized retailer.
Exclusions
1. Water Damage: This warranty does not cover damage caused by water or other liquids. Please refer to our water damage policy for coverage options related to liquid damage.
2. Accidental Damage: The warranty does not cover accidental damage, misuse, neglect, or unauthorized modifications.
3. Cosmetic Damage: Minor cosmetic damages, such as scratches or dents, that do not affect the functionality of the gadget are not covered under the warranty.
Submitting a Warranty Claim
1. To file a warranty claim, please contact our customer service team with your proof of purchase and a detailed description of the issue.
2. We may require additional information or evidence to assess the warranty claim effectively.
3. If the issue is determined to be covered under the warranty, we will provide instructions for returning the item for repair, replacement, or refund.
Repair or Replacement
1. Depending on the nature of the issue, we will either repair or replace the defective gadget at no additional cost to you.
2. If a replacement is necessary and the exact model is no longer available, we will offer a comparable alternative.
Shipping Costs
1. Shipping costs incurred for returning the item for warranty service are the responsibility of the customer unless otherwise specified.
2. We will cover the cost of shipping the repaired or replacement item back to you.
Customer Support
If you have any questions or need assistance with a warranty claim, please don't hesitate to contact our customer service team at 6019-9848386. We are here to help you with any inquiries you may have regarding warranty coverage and claims process.
Bellicose (M) Sdn Bhd reserves the right to modify or update this warranty policy at any time without prior notice. Please refer to our website or contact customer service for the most current information regarding warranty coverage for your gadget.
Thank you for choosing Deutschmacht for your gadget needs. Below is our warranty policy outlining coverage and conditions for your gadget purchase, excluding water damage:
Warranty Coverage
1. Our warranty covers manufacturing defects and malfunctions that occur under normal usage conditions.
2. The warranty period for your gadget is 12 months from the date of purchase, unless otherwise stated.
Eligibility Criteria
1. To be eligible for a warranty claim, you must provide proof of purchase, such as a receipt or order confirmation.
2. The gadget must have been purchased directly from [Company Name] or an authorized retailer.
Exclusions
1. Water Damage: This warranty does not cover damage caused by water or other liquids. Please refer to our water damage policy for coverage options related to liquid damage.
2. Accidental Damage: The warranty does not cover accidental damage, misuse, neglect, or unauthorized modifications.
3. Cosmetic Damage: Minor cosmetic damages, such as scratches or dents, that do not affect the functionality of the gadget are not covered under the warranty.
Submitting a Warranty Claim
1. To file a warranty claim, please contact our customer service team with your proof of purchase and a detailed description of the issue.
2. We may require additional information or evidence to assess the warranty claim effectively.
3. If the issue is determined to be covered under the warranty, we will provide instructions for returning the item for repair, replacement, or refund.
Repair or Replacement
1. Depending on the nature of the issue, we will either repair or replace the defective gadget at no additional cost to you.
2. If a replacement is necessary and the exact model is no longer available, we will offer a comparable alternative.
Shipping Costs
1. Shipping costs incurred for returning the item for warranty service are the responsibility of the customer unless otherwise specified.
2. We will cover the cost of shipping the repaired or replacement item back to you.
Customer Support
If you have any questions or need assistance with a warranty claim, please don't hesitate to contact our customer service team at 6019-9848386. We are here to help you with any inquiries you may have regarding warranty coverage and claims process.
Bellicose (M) Sdn Bhd reserves the right to modify or update this warranty policy at any time without prior notice. Please refer to our website or contact customer service for the most current information regarding warranty coverage for your gadget.